Charging and Complaint Policies
- Charging & Remissions Policy 21-22 (updated Feb 2020).pdf
- Complaints Policy 21-22 (revised May 2020).pdf
- Late Collection Policy 21-22.pdf
- Late Collection Policy (Covid-19) 21-22.pdf
- Lettings Policy 21-22 (reviewed Sept 2020).pdf
- Managing Serial and Unreasonable Complaints Policy 21-22.pdf
- Value For Money Policy 21-22.pdf